The fine print, minus the fog
Cancellation & refunds
Plans change. Here is exactly what happens to your money when they do — written before you pay, not after you ask.
The deposit is non-refundable.
From the moment it is paid, your deposit holds your seat and pays the commitments we make to hotels and ground operators on your behalf. If you cancel, it does not come back. Everything after the deposit is covered by the schedule below.
If you cancel after paying your balance
- 60 or more days before departure
- 100% of balance
- 30 to 59 days before departure
- 50% of balance
- Fewer than 30 days before departure
- No refund
- 60 or more days before departure: Full refund of the balance you have paid.
- 30 to 59 days before departure: Half of the balance you have paid comes back.
- Fewer than 30 days before departure: No refund. By this point the rooms, rail and ground crew are paid for and cannot be recovered.
If we cancel, you get everything back.
If we cancel a departure for any reason, or make a material change to the trip and you decide it no longer works for you, you get a full refund — the deposit included. That is the one case where the deposit is always returned. Refunds go back to the card you paid with, and we start them within five business days of the decision.
How to cancel
Email us from the address you booked with. Your cancellation takes effect on the date we receive it, and we confirm it in writing the same or next business day. Refund amounts are worked out from that date.
Don't book flights yet
A departure is only confirmed once it reaches its minimum crew size and we tell you so in writing. Airfare is not included in the trip price and we cannot refund a flight you booked early, so please wait for that email.
Changing your dates or your name
Moving to another departure is free until the balance due date, subject to seats being available. After that we will always try, but we can only pass on whatever our operators will let us recover.
Travel insurance
We strongly recommend it, and we recommend buying it when you pay your deposit rather than later. It is the only thing that covers you for the reasons this policy cannot — illness, family emergencies, missed flights.
Prices
Prices are per person based on double occupancy, in US dollars, before any applicable taxes. The price is fixed at the moment you pay your deposit. If anything about it changes, you hear it from us in writing first.
Last updated: 22 August 2026
This policy forms part of the booking terms. Anything unclear? Email hello@notyourparentstour.com and a human will answer.